You have 14 days from the receiving date of your order to return products

RETURN

Our easy return policy requires simple steps
Items purchased online using “Sympl” installments method can
only be refunded online in case of any inquiries please contact
our customer service team at: 01015154315.
Outlet items can only be exchanged/refunded with in 48 only

Online Exchange policy

To exchange an item within the 14 days period, please call our
Online Customer Service: 01015154315 or via Facebook or
Instagram and inform them what items you need to exchange.
Please share all the required details with the customer service
representative and you can exchange the item via courier in
the same condition as supplied and in their original packaging.
Shipments can not be opened until after the order is delivered
and the payment is made. In case of refund/Exchange request,
you can contact our online Support Team by calling the
following number: 01015154315 or by sending a message
through our social media channels regarding the required
exchange/return.
Working hours are Sunday to Thursday from 9 am till 5