1. Introduction
At ZAHWA, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website or make a purchase.
By using this website, you agree to the terms outlined in this policy.
2. Information We Collect
We may collect the following types of information:
Personal Information
- Name
- Billing and shipping address
- Email address
- Phone number
- Payment details (processed securely through third-party providers)
Non-Personal Information
- Browser type
- Device information
- IP address
- Pages visited
- Time spent on the website
This information helps us improve user experience and website performance.
3. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Provide order updates
- Improve our website and services
- Personalize your shopping experience
- Prevent fraudulent transactions
- Comply with legal obligations
We do not sell or rent your personal data to third parties.
4. Payment Information
All payment transactions are processed through secure third-party payment gateways. ZAHWA does not store full payment card details on its servers.
5. Cookies & Tracking Technologies
We use cookies to:
- Improve website functionality
- Analyze traffic and performance
- Remember preferences
- Enhance user experience
You may disable cookies in your browser settings, though this may affect certain website features.
6. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
However, no online system is completely secure, and we cannot guarantee absolute security.
7. Third-Party Services
Our website may contain links to third-party services or platforms. We are not responsible for the privacy practices of those external websites.
We encourage users to review third-party privacy policies separately.
8. Data Retention
We retain personal information only for as long as necessary to:
- Fulfill orders
- Comply with legal requirements
- Resolve disputes
- Enforce agreements
After that, data may be securely deleted or anonymized.
9. Your Rights
Depending on applicable laws, you may have the right to:
- Access your personal data
- Request correction of inaccurate information
- Request deletion of your data
- Object to certain data processing
Requests will be handled in accordance with applicable regulations.
10. Children’s Privacy
This website is not intended for children under the age required by law. We do not knowingly collect personal data from minors.
11. Policy Updates
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page and take effect immediately upon publication.
Continued use of the website indicates acceptance of any updates.